Account Alert Step-by-Step Instructions

 

To Add A New Alert:

·        

Click Alerts on the blue Navigation Bar (directly below the American National Bank banner) to open the Alerts pop-up screen

·         Click on DDA or SAV

·         Click on Setup New Alert

·         Select an account Category (DDA or SAV) from the drop down box

·         Select an alert Type from the drop down box

·         Click Next

·         Fill in all the boxes

·         Click Finish

·         Displays a confirmation screen for your review

·         Click Done

·         Displays a screen with all of your alerts for the account type (DDA or SAV)

·         Click on X (bottom right hand corner) to close the Alerts pop-up screen

 

To Change An Existing Alert:

·        

Click Alerts on the blue Navigation Bar (directly below the American National Bank banner) to open the Alerts pop-up screen

·         Click on DDA or SAV

·         Displays a screen with all of your alerts for the account type (DDA or SAV)

·         Click on the Edit Icon for the alert to be changed

·         Make changes in the boxes as needed

·         Click Finish

·         Displays a confirmation screen

·         Click Done

·         Returns you to the display screen with of all of your alerts for the account type

·         Click on X (bottom right hand corner) to close the Alerts pop-up screen

 

To Delete An Alert:

·         Go into the Alert pop-up Screen and click on the Delete “X” for the specific Alert you would like to delete.

 

Notes:

·         All alerts remain in effect until you delete them.

o    Exception: Check # Alert is deleted when the check clears.

·         Alerts are evaluated and sent to you hourly (7 days a week).

o    Exception Check # Alert and Check $ Alert are evaluated and sent to you once a day (Monday through Friday, excluding bank holidays).

·         Alerts are sent only once for each transaction.

o    Exception: You may be alerted twice if a check is cashed in person, then clears your account the following day.

·         To send a Text Message instead of an Email; enter your 10 digit phone number followed by the vendor provided domain in the email address box.  Text message fees may apply. Listed below are many of the provider’s text message information.

o   Alltel
[10-digit phone number]@message.alltel.com
Example: 1234567890@message.alltel.com

o   AT&T (formerly Cingular)
[10-digit phone number]@txt.att.net
[10-digit phone number]@mms.att.net (MMS)
[10-digit phone number]@cingularme.com
Example: 1234567890@txt.att.net

o   Nextel (now Sprint Nextel)
[10-digit telephone number]@messaging.nextel.com
Example: 1234567890@messaging.nextel.com

o   Sprint PCS (now Sprint Nextel)
[10-digit phone number]@messaging.sprintpcs.com
[10-digit phone number]@pm.sprint.com (MMS)
Example: 1234567890@messaging.sprintpcs.com

o   T-Mobile
[10-digit phone number]@tmomail.net
Example: 1234567890@tmomail.net

o   US Cellular
[10-digit phone number]email.uscc.net (SMS)
[10-digit phone number]@mms.uscc.net (MMS)
Example: 1234567890@email.uscc.net

o   Verizon
[10-digit phone number]@vtext.com
[10-digit phone number]@vzwpix.com (MMS)
Example: 1234567890@vtext.com

o   Virgin Mobile USA
[10-digit phone number]@vmobl.com
Example: 1234567890@vmobl.com